For any business, comprehensive optimization helps increase revenue and minimize losses. In particular, Sales Funnel optimization is one of the great methods to promote sales effectiveness.
When you have built a Sale Funnel and put it into operation, you need to make appropriate adjustments based on the actual situation. It’s time for you Sales Funnel Optimization to improve your conversion rate.
Table of Contents
What Is Sales Funnel Optimization?
Sales Funnel Optimization (SFO) is a collection of things that form a process that helps refine your sales process. You will have to improve your website, create effective marketing campaigns, monitor traffic, analyze and remove unnecessary elements.
In other words, SFO is the process of fine-tuning the stages of the sales funnel in order to best convert and retain leads. Thereby, it helps to increase the conversion rate for your funnels and get rid of gaps that affect sales.
Why Is Funnel Optimization Important?
If you don’t know how to optimize your processes, the resources are the same for every sales aspect. However, according to the 80/20 rule, 80% of your results come from only 20% of what you put in.
And one of the goals of process optimization is to focus maximum resources on important, potential jobs.
Analyzing and optimizing funnel is also a way for you to understand your customers better. From there, you can bring the product closer to the user, thereby achieving the conversion goal.
Finally, while taking steps to optimize the sales funnel, you will uncover holes in how you do business and find out why your product or service is less competitive than your competitors. From there, it is possible to take timely remedial measures, attracting as many potential customers.
19 Ways To Optimize Your Sales Funnel To Maximize Conversion
The ways below will have a positive impact on potential customers and attract people who have no intention of using the product or are not ready to buy.
1. Understand your audience
Understanding your target audience is always the most crucial key to unlocking success. If you do not understand the audience, from needs, shopping habits, shared interests, you will not be able to have an appropriate funnel optimization.
To perform this optimization step, you must identify the right potential customer from the beginning to maximize cost savings.
Focusing resources on potential customers will always be more effective than developing a vast network with many different audiences.
Once you’ve clearly defined your target, it’s time to research important information about that audience. Such information can be your age, gender, location, relationship status, income level, etc.
Depending on the product or service you provide, you will need to collect, research and retrieve.
Once you have your audience’s information in hand, you’ll conduct a series of analyzes to find the right approach. For example, if your target audience is young people, you will promote it on social networking platforms. While for an older audience, the art of email marketing is never outdated.
The example above is just one of many that demonstrate understanding of your target audience. You should apply this optimization application to achieve the desired effect.
2. Be active on social media and provide helpful content.
As mentioned in the previous section, social media is an effective marketing channel, especially for young people. Today, most consumers use social networks to seek advice and suggest products to solve their problems.
Consumers’ requirements for companies and sales pages are also higher. As a salesperson, you must always ensure that all information on the landing pages is valuable and attractive to the reader. Besides, you must also always be present on social networking platforms to answer buyer questions.
When changing sales funnels to improve conversion rate, you build brand awareness on digital platforms by being active on Facebook, Instagram, TikTok.
At the same time, you also need to make sure potential customers can communicate and get their problems resolved via your communication channel.
3. Use The Value Ladder
Value Ladder will provide more value to the customer at each step. Specifically, you will deliver the product on the first rung of the ladder. You still offer your product in the following steps, but it comes with more incentives and more excellent value.
Your potential customers will not refuse the above offers and become actual buyers up to a certain level. Using the value ladder is an important method that you should not ignore.
4. Create Irresistible offer
So, how can you create offers that potential customers can’t resist?
Discounts are probably the first idea that comes to mind. Yet, this approach is never a wise idea because your competitors can also use a discount marketing strategy and even sell similar products at a much lower price.
Even if you win the price war, there’s no guarantee you’ll succeed in terms of revenue by being the cheapest seller on the market.
Instead of lowering the price, you need to increase the value in both the actual quality and the perceived value of the products you sell.
For example, if you run a treadmill business, some other irresistible offers will make your product unlike any different model on the market.
In this case, you can donate running accessories such as mats, water bottles, sweat towels, etc. You can also share exciting exercise books, or other value offers to increase a conversion path.
Learn more about how to create an irresistible offer here
5. Drive high-quality traffic to the sales funnel
High-quality traffic is traffic with good conversions coming from potential customers who have a need or are interested in the products or services.
This type of traffic is entirely different from low-quality traffic that converts too low, coming from people who aren’t part of your target audience.
You need to optimize every effective sales funnel to attract potential audiences.
Some measures can be mentioned, such as ensuring the advertising content is directed to the right audience, optimizing relevant keywords, and researching customers’ interests and interests to have the correct advertising method.
Pro tip: If you’re struggling to get traffic to the website (or funnel), the Traffic Secrets book can help. Click here to get your copy for free.
6. Improve lead magnet value
A lead magnet value will be a great assistant to help you collect and build a database of customers. However, when it comes to this issue, quite a few businesses do not provide enough value to customers.
To not be one of them, you need to use magnets as a valuable tool to solve customers’ problems. You need to understand your customer’s issues before you can come up with a valuable solution.
7. Optimize your landing page navigation
To attract and retain customers, you need to optimize your landing pages by changing the elements of your page. Here are two important tips in the sales funnel:
Test different versions of your landing page and monitor your visitors’ reactions. After summarizing and analyzing the information obtained, you will know which content to develop or discard.
Remove unwanted messages, images, and colors. You should develop the landing page in the simplest way possible, unifying the content, colors, and presentation of information.
8. Create a compelling headline
You have less time to engage your audience than you think. A headline can make visitors continue shopping or leave the sales funnel in just a few seconds.
Creating an attractive title is a way to retain visitors and increase the conversion rate. While headline writing has a lot to do with the creative world, there are a few rules you need to follow.
For example, you need to make sure your title is relevant to the product or brand. At the same time, you also have to create an atmosphere of urgency, making a calling for your title. And finally, you also must not violate the rule of brevity to get to the point quickly.
Pro tips: Funnel Scripts allow you to create hundreds of titles, headlines, sales copies, etc in less than 5 minutes. Click here to learn more!
9. Use strong Call To Action (CTA)
Offering a call to action is one of the direct ways to increase conversion rate.
The call to action will come in the form of phrases like “Buy now,” “Contact us for more details,” etc. A common characteristic of successful CTAs is brevity, which hits the customer’s psyche and arouses strong inspiration.
To differentiate your CTA, you will need the help of colors and shapes. Bold text with striking colors is always easier to attract attention. So, you should spend some time creating a CTA or design it as a button that includes a redirect link.
10. Sell benefits not features
Features and benefits are two factors that are closely related and often have no difference at the awareness stage.
But in reality, the feature is what your product has. Meanwhile, the benefits are evaluated in favor of emotional factors when the feature that you are proud of is beneficial for this customer, and some other customers are not.
It would help if you remembered, not all buyers understand the product’s features well. Instead, they are interested in how the product can solve their life’s problems. So, don’t sell what you want; sell what your customers need.
You can watch this video of Adam Erhart for detailed comparison:
11. Reduce Unnecessary Form Field
The cumbersome, unnecessary registration forms are factors that reduce visitor interest, causing you to lose a few customers with marketing efforts.
In this case, you advise keeping only a few primary forms of real quality. At the same time, change the content on the paper so that it is concise but still enough to capture the visitor’s email address or other information.
12. Add social proof on the landing page
Customers’ trust in products is one of the most critical factors in business in general and in building a Sales Funnel in particular.
Your customers need information and honest reviews of previous users to make sure their decision is reasonable to get customer engagement.
Therefore, you need to give social proof – testimonials about your products and brands. You can optimize your typical sales funnel by placing genuine customer reviews next to the products you offer.
At the same time, expert judgments and tests are also a fairly reliable source that you can take advantage of.
13. Add guarantee
When making a purchase, each customer has their own set of expectations. Some people expect the product to make them happy, and some focus on a satisfying experience; others want quick results.
In general, what any shopper wants is to avoid regret and feel there is no waste when choosing a product or service. What you need to do is prove that paying customers will not regret choosing your product with well-founded, reliable, and convincing guarantees.
Some common assurance methods establish common standards and demonstrate that the product meets those standards. In addition, you can also give messages that guarantee 100% satisfaction or refund if the quality is not as committed.
14. Add an exit intentOff
The windows that suddenly pop up when making a purchase significantly impact the visitor’s experience.
However, if you know how to optimize, you will make the most of the power of pop-ups, especially Exit Intent Offer.
Compared to traditional windows, Exit Intent Offer does not cause much discomfort. Instead, this type of pop-up plays an essential role in improving the conversion rate.
Specifically, when a visitor wants to leave the website, this popup will appear, carrying information that can retain prospective customers, such as product demos, discounts, or some other type of product.
To create a compelling Exit Intent Offer, you need to offer special offers.
At the same time, you need to make sure this pop-up’s content is relevant to the products you are selling and the brand you are building in the marketing funnel.
15. Use CRM to track your customer's interaction.
CRM is a useful software that helps you track traffic, movement trends, and other important information.
Based on what CRM records, you will know what areas you should focus on developing or what problems need to be to improve the visitor experience.
16. Ask for referrals
Did you know, Uber is a very successful technology taxi company with a referral program and discounts for customers?
Specifically, if you have experienced the Uber service and successfully shared with your friends about this taxi company, you will get a free ride the next time you catch a bus.
You don’t have to be a well-known taxi brand to apply the above optimization.
You can implement a program to introduce your landing page by giving discounts or coupons to customers who share your website with friends.
17. Always upsells or cross-sells.
Upselling and cross-selling are strategies that increase sales and provide a great shopping experience for customers.
- Upselling is a sales technique that makes customers buy products with additional features, more expensive than the purchased product. For example, when selling laptops, you recommend models with more powerful processors.
- Cross-selling is how a company or business offers customers another product or service, not an upgraded version of the product.
Whether it’s upselling or cross-selling, both skills cannot be denied. All of these techniques increase customer retention by recommending the right products.
Without a doubt, the SFO helps to give suitable suggestions that will help your upselling, cross-selling grow, thereby increasing sales in the marketing funnel.
18. Create informative educational content that answers questions
According to some publications, educational, scientific, accurate, and highly reliable content can increase the purchasing power of visitors by more than 131%.
To deliver content with a high range of knowledge and learn about the problems your customers are having, you need to become an expert in your field. Only then, all your shares will become valuable and gain customers’ trust.
19. Test your sales funnel.
Sales Funnel testing will help you gauge the effectiveness of any changes you’ve made as well as the overall landing page compared to your competitors.
You can use A/B testing to evaluate the changes you have made to the Sales Funnel. A typical A/B test will split two groups of visits into two equal parts, resulting in two different design patterns.
Then, based on visitors’ reactions, manipulations and actions, calculate the conversion rate and evaluate the effectiveness of each design.
In addition, there are now quite a few software to support testing and evaluating the effectiveness of Sales Funnel. All you need to do is check for time changes.
Sales Funnel Optimization tools
Many software today help you evaluate the conversion rate that each model brings and have the ability to track, report, and even offer appropriate development measures. The following three tools are typical examples:
Google Analytics is the most popular analytics tool you can find at the moment.
With Google Analytics, you can track four different types of the sales funnel: target sales funnel, sales funnels, omnichannel sales funnel, and omnichannel target sales funnel.
In addition to tracking capabilities, this tool also provides detailed reports with images and visual charts to understand in addition to tracking capabilities at the awareness stage.
In particular, you can use this valuable tool for free. The paid version gives you a more professional experience and is still well worth the investment if you own a business.
Heatmaps are a type of data visualization with a unique color. The main content of a heat map is often related to the visitor’s actions:
- What items visitors tend to click on.
- How long do they stay on the site?
- How often do visitors tend to drop out?
With an intuitive presentation that summarizes all user behavior, a heat map is a valuable tool you can’t do without if you want to analyze how users interact with your landing page.
Session Replays is a tool that allows you to observe the customer journey on your landing page.
The information you can see with the help of this tool can include visitor views, redirects, dashboard logs, etc.
The Session Replays tool can help you detect any problems in links and navigation buttons. In addition, you can also determine from the dashboard log why customers stopped accessing or not responding to your CTA.
According to some statistics, up to 68% of businesses have difficulty evaluating and analyzing Sales Funnel. It means that not many companies can have the most effective optimization direction.
To be successful, you must be part of the remaining minority – businesses, companies, and sellers who always know how to make strategic changes, overcome existing weaknesses, and constantly create value.
Hopefully, the information about Sales Funnel Optimization has helped you achieve all of the goals, improve your conversion rate and become a successful seller in your field.
Thank you for reading!